Arlie Russell Hochschild

앨리 러셀 훅실드

Born 1940 Sociology Management

An American sociologist who pioneered the sociology of emotions and conceptualized ‘Emotional Labor’ and feeling rules in The Managed Heart.

Theories (1) Arlie Russell Hochschild의 대표 이론

Micro · Individual Stub 1983

Emotional Labor and the Managed Heart

감정노동 이론

A seminal sociology of work theory demonstrating how service employees are required to induce or suppress feelings to sustain the outward countenance that produces the proper state of mind in others.

SociologyManagement

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